Online PTE

How do I know when the student evaluations are open?

You will receive notification via email and within Canvas.

How do I access the student evaluations?

Via the email sent to your Toro email address and via MyCSUDH.edu portal will contain a link to the evaluations for your courses. 

I have more than one instructor in a course. Can I evaluate them individually?

Yes. You will complete a separate evaluation for each instructor when there is more than one instructor for a course. You may access the link via email or MyCSUDH.edu.

Are my responses confidential?

Yes. Responses are reported without your name; thus, your identity isn't disclosed.

I had multiple evaluations to complete and mistakenly evaluated one course when I thought it was another one. Can I redo the evaluation?

No. Once an evaluation is submitted, it cannot be reopened. Students should preview and verify that their responses are being completed for the assigned instructor listed on the PTE survey before submitting.

If you wish to provide notification regarding the incorrect submission, you may notify the instructor in writing. However, you will need to disclose your identity to the instructor. If you decide to do so, you may provide your written feedback of the course to the instructor. 

I forgot to fill out my evaluation before the deadline and I want to provide feedback about the instructor/course. Can you reopen the evaluation?

Once the evaluation has closed, we are unable to reopen it or extend the deadline. If you wish to provide feedback about a course/instructor and the evaluation has closed, you may notify the instructor in writing. However, you will need to disclose your identity to the instructor. If you decide to do so, you may provide your written feedback of the course to the instructor. 

Why are evaluations closed before the final exam period?

Evaluations are administered before the final exam period to minimize the likelihood that final grades will influence student feedback.

How do I know that I completed an evaluation?

You may check the status via the portal MyCSUDH.edu | PTE Survey menu item. 

When do instructors get the results?

Results are made available to the instructor at the end of the semester and after final grades have been submitted.

Does anyone other than my instructor look at the evaluations?

Yes. The reports are used by department chairs, deans, evaluation committees and other individuals for business related matters.

Who do I contact for technical assistance?

You may contact Ruby Martinez at rmartinez@myxiwei.com in the Office of Faculty Affairs and Development.

How will I know when the PTE Survey is open?

You will be notified by email. Please refer to the PTE schedule on our website.

Can I monitor the response rates? 

When will evaluations be open?

For 15-week courses the evaluations will be administered four weeks before the last day of classes. For classes that do not fit the 15-week schedule, the PTE survey will be administered two weeks before the last day of classes. Please refer to the PTE schedule on our website.

Can I choose to use a paper evaluation?

No, CSUDH no longer administers paper evaluations.

Why is my evaluation window closing before my last class?

The default evaluation end date is set so evaluations close before the final exam period. This default evaluation end date is based on the course end date as listed in PeopleSoft, and/or the final exam schedule. Evaluations are administered before the final exam period to minimize the likelihood that final grades will influence student feedback. 

My evaluation has closed, but I’d like to receive a higher response rate. Can you reopen the PTE Survey?

No, we are not able to reopen the evaluation once it has closed. Instructors are encouraged to talk with their students on the importance of the PTE process, student participation and feedback.

I co-teach a course. Are instructors evaluated separately? 

When are the PTE results available?

The evaluation results are available at the end of the semester and after grades have been submitted. The PTE Results Report will show how your students responded to the multiple-choice questions. The reports will also include the student feedback from the open-ended comments. Please refer to the PTE schedule for the term.

If you leave the university and no longer an active CSUDH employee, your credentials are revoked for all CSUDH services including the PTE portal. Instructors are encouraged to keep a copy of the PTE Results Reports for their records.

Can I access my past reports?

Yes. You may access the PTE Results Report for previous semesters by login into the PTE portal or via MyCSUDH.edu. However, you must be an active employee. Instructors are encouraged to keep a copy for their records.

Who has access to view the PTE results?

Tenured department chairs, deans, evaluation committees and other individuals for business related matters. Instructors will only have access to their own evaluations.

Can I print my PTE reports?

Yes. Instructors may print their PTE reports for courses they taught only. We recommend you keep a copy of the reports for your records for inclusion in the RTP evaluation cycle. When ready to view and print, you will need to disable the pop-up blocker.

Who do I contact for questions and technical assistance?

You may contact Ruby Martinez at rmartinez@myxiwei.com in the Office of Faculty Affairs and Development.

Do I have access to view the PTEs as Department Chair?

Yes. But only department chairs or unit heads with tenured status will be granted access to view the PTEs for their faculty members. You may reference the CSU/CFA Collective Bargaining Agreement. We also encourage you to review the Department Chair PTE User Guide on our website.

How do I get PTE access as Department Chair or Unit Head?

The Office of Faculty Affairs and Development will automatically grant PTE access to new and returning department chairs or unit heads. PTE access will only be valid for the duration of the appointment.  

If a change occurs within a term for the following roles (dean, associate dean, department chair, department reviewer), please send an email to rmartinez@myxiwei.com. We will update the permissions for users within the PTE portal. 

Can I view the PTEs for the faculty members who are being reviewed under the RTP process?

No. For RTP purposes, candidates for retention, tenure and promotion shall be evaluated via Interfolio. Each RTP committee member/reviewer will be provided access to the candidate Working Personnel Action File (WPAF) via Interfolio. For any questions about the RTP process, please contact Ms. Dianne Vogel.

How can the Department Peer Review Committee Members get access to view the PTEs for the temporary faculty unit employee (Lecturer) under review?

The Department Chair or Unit Head can send an email request to Ms. Ruby Martinez, Office of Faculty Affairs and Development. Once access is granted, the department will be notified via email. However, please allow up to 2-weeks for the request to be processed. Department Peer Review Committee Members are encouraged to review the PTE User Guide for Reviewers on our website.

Can I print the PTEs of a faculty member?

No. Only the faculty member may print their own PTEs.